I have to acknowledge the unbelievable levels of customer service provided by AlertWatch. Nothing was a problem. Joe O’Shaughnessy did the work – Joe is a legend! His professionalism, expert guidance (which led to the installation of a new alarm system), attention to detail and the care he takes is just amazing. Sadly, in this day and age, customer service is a lost art, but thankfully, AlertWatch Security is flying the flag.